Privacy Policy.

1. Introduction

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Booking Information: Appointment dates, consultation notes, design preferences
• Health Information: Relevant medical conditions, allergies, or skin sensitivities that may affect tattooing
• Identification: Proof of age (for clients under 18 with parental consent)
• Payment Information: Transaction records (we do not store full credit card details)
• Images: Photographs of completed work (with your consent)

3. How We Use Your Information

We use your personal information to:

• Schedule and manage your appointments
• Communicate with you about your bookings and designs
• Provide aftercare instructions and follow-up
• Process payments and maintain financial records
• Comply with health and safety regulations
• Improve our services and customer experience
• Share portfolio images (only with your explicit consent)

4. Third-Party Services

We may share your information with the following third-party services:

• Form Processing: Booking enquiries are submitted through a secure third-party form service that forwards your enquiry to our studio email
• Payment Processors: Secure payment processing
• Instagram: Social media (portfolio images shared only with consent)

These services have their own privacy policies governing the use of your information.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes:

• Secure storage of physical records
• Password-protected digital systems
• Limited staff access to personal information
• Secure disposal of records when no longer needed

6. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for optional uses (e.g., portfolio images)
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

7. Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Health and consent records are retained for a minimum of 7 years as required by NSW health regulations.

8. Contact Us

For privacy-related inquiries or to exercise your rights, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.